Quote with 2 notes
We’re increasingly surrounded by smart things, but it’s not their intelligence that’s interesting.
Peter Morville, on Ubiquitous Service Design.
He goes on to say,
It’s an era in which information blurs the boundaries, enabling multi-channel, cross-platform, trans-media, physico-digital user experiences. To succeed, we’ll need teams that are multi-disciplinary and individuals who can help us think visually.
The call to think visually is interesting given the recent discussions on an academic email list about times when visual thinking fails.